Housing Wire

SEPTEMBER 11, 2023

Home maintenance company Onder is EasyKnock’s latest acquisition, according to GeekWire , which first reported the story. Krieger said customers will not experience an interruption in their service due to the acquisition. Through the acquisition, Onder’s services will be offered to EasyKnock’s customers.

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Investor Residential As-is Sales 408

Housing Wire

FEBRUARY 20, 2024

“We are not just participating in the market; we are leading it by example through innovation, leadership, and a firm dedication to our customers.” RMD reached out to NRMLA for comment on Fairway rejoining the association, but did not hear back prior to the publication of this story.

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Housing Wire

APRIL 13, 2023

You’re a salesperson, but you no longer stop by your customer’s office because nobody is there. You may be in management, sales, customer service or anything else. Take the topic and create your own story, then keep that story in your back pocket, ready to use the next time you find yourself struggling with a conversation.

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As-is Industrial Mortgages Sales 383

Housing Wire

SEPTEMBER 27, 2022

It can force lenders back to the basics — to refocus on the things they can control that have always been the most important element of the home-buying journey anyway: How customers feel when they work with you. Because while repeat customers are a rarity in lending, they don’t have to be. The greater the need, the better the service.

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Lending Loans Technology Mortgages 375

Housing Wire

JANUARY 4, 2024

” Varun Krishna , CEO of Rocket Companies, said in a statement, “I have been highly impressed by the number of incredible stories we have to tell. Countless customers, team members and vendors have told us how working with Rocket changed their lives.”

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Branding Mortgages Marketing As-is 425

Housing Wire

NOVEMBER 16, 2023

We are proud to introduce expanded support for joint ventures that frees credit unions to offer customized member experiences while reaping all the benefits of the CUSO model,” Rich Gagliano, CEO of Dark Matter Technologies, said in a prepared statement. So it’s really the same story, just different markets,” Gagliano said.

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Lending Technology Loans Branding 403

Housing Wire

SEPTEMBER 18, 2023

In this article, we shed light on the nuances of these cyber threats, their real-life implications and the practical steps you can take to prevent harm to your business and your customers. A real-life story Along with this concerning data, the report shares a story of a recent case of real estate wire fraud that’s all too real.

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Title Banks Technology Industrial 406

Housing Wire

FEBRUARY 16, 2021

The best lenders leverage technology to create personalized presentations of loan options that help borrowers make smarter decisions and empower loan officers to have more productive and efficient conversations with their customers. 6 Customer experience management. 4 Don’t show me the money. 5 Technology becomes fintech.

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Mortgages Banks Loan Officer Technology 532

Housing Wire

AUGUST 13, 2021

Mortgage lenders and real estate agents who do not provide customers with a digital experience are being left behind. A customer-centric, value-driven experience. Most loan officers lose 70% of their past customers because they don’t have the process or tools to manage the relationship forward. The COVID shift.

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Loan Officer Technology Loans Mortgages 446

Housing Wire

AUGUST 5, 2022

Customer experience. Last, but certainly not least, is the customer experience for borrowers. To contact the author of this story: Adam Boyd at adam.m.boyd@citizensbank.com. To contact the editor responsible for this story: Sarah Wheeler at sarah@hwmedia.com.

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Equity Lending Closing costs Mortgages 403

Housing Wire

MARCH 11, 2021

I’ve spent years asking top mortgage lending execs this question: who’s your primary customer, loan officers or consumers? Who’s the customer in America’s mortgage market: LOs or consumers? In the end, the consumer is the customer. The customer endgame for wholesalers. million units in 2019, 12 million units 2020, and 9.2

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Loan Officer Loans Lending Mortgages 475

Housing Wire

DECEMBER 21, 2023

Our business thrives on customer referrals because landowners are happy and able to experience the American Dream of owning property,” Harris said, according to NBC News. “We loan to those who have no opportunity to get a loan from anyone else and we are proud of the relationship we have developed with customers.

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Lending Land Development Loans 425

Housing Wire

JUNE 19, 2023

When asked about what he is seeing and what the Bureau is doing to stay on top of such things, Chopra responded that there is something new that the CFPB has been hearing related to these recent stories. “I One of the big mistakes in the lead-up to the Financial Crisis is federal regulators ignored stories from the ground,” Chopra said.

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House Flipping Equity Closing Sales 362

Housing Wire

NOVEMBER 3, 2023

Tell a story It’s easy to click away from a boring video that rambles on and on without a point. To capture a viewer’s attention, you need to tell a story about the property you’re showing. The story might highlight the historical features of the home or explain how a starter home helped buyers build their lives together.

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Marketing Title As-is Technology 530

Housing Wire

DECEMBER 14, 2023

Last year, we acquired AMSCo, a storied Midwest company that added incredible talent to our model. iBuyer Opendoor was Lower’s first white-label customer. The deal’s goal was to expand into areas lacking a brick-and-mortar presence. Both companies generated most of their origination volume through the retail channel.

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Mortgages Loan Officer Banks Finance 425

Housing Wire

MAY 12, 2022

Don’t get me wrong—I’m a technologist at heart, but that doesn’t mean the answer to every problem always has to be a new technology deployment—it can often be something as simple as a phone call and a timely response to a customer’s question. Yes, a customer should be able to fill out a pre-qualification application digitally.

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Lending Marketing Pre-qualification Pre-approval 348

Housing Wire

AUGUST 29, 2023

Like your customer, the recruitment process can be visualized as a sales funnel, where potential recruits enter at the top, and the best-suited agents emerge at the bottom as ideal members of your team or brokerage. Share insightful articles, market analyses, and success stories to position your brokerage as an industry thought leader.

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Brokerage Staging Branding Agents 364

Housing Wire

APRIL 8, 2024

After a few months of downward data in its performance metrics, the reverse mortgage industry saw a slightly different story play out in March that should come as welcome news. I’d say check in with your past customers if they can benefit, but otherwise keep focused on the much larger opportunities in H4P and other new customers.”

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Mortgages Seller concession Loans Equity 403

Housing Wire

NOVEMBER 2, 2022

In many cases, no technology existed to specifically address that new requirement (or could only be created on a costly, custom basis). Customized bots and even AI solutions are being crafted to address the specialized processes that, until now, required a human to undertake menial and repetitive tasks.

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Title Technology Closing Loan Officer 383

Housing Wire

FEBRUARY 10, 2022

The acquisition includes the components of ReverseVision’s full product suite including its core platform, ReverseVision Exchange (RVX), RVDOC Composer (RVDOC) that provides customized compliant reverse mortgage documents, and ReverseVision Sales Accelerator (RVSA) which includes advanced loan modeling and comparison tools.

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Development Loans Mortgages Technology 374

Housing Wire

MAY 17, 2023

Mortgage lenders were so successful at refinancing their own customers that they have a hugely diminished customer base just two years later. Their bread-and-butter move-up customers can’t make the math work and/or are reluctant to give up what they’ve got. Some lenders won’t survive. Sign up here ! Have a subject in mind?

Equity 370

Equity Mortgages Brokerage Finance 370

Housing Wire

SEPTEMBER 27, 2023

According to the companies, Revvin customers should expect no changes to the product and service for now but look forward to broader access to Maxwell’s business intelligence, fulfillment, and secondary market solutions. Correction: An earlier version of this story misspelled Marvin Chang’s name.

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Lending Loan Officer Loans Technology 422

Housing Wire

SEPTEMBER 2, 2021

By focusing on technologies that enhance the borrower experience and save loan officers time without losing the personal connection with the borrower, lenders build their tech stack and enhance customer service at the same time. To contact the author of this story: Matthew Mackey at matthew@idsdoc.com.

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Technology Closing Loan Officer Mortgages 426

Housing Wire

FEBRUARY 16, 2024

I’d like to think that they would do well becoming part of the NAF story. We want to retain customers for our loan officers for life, so we don’t sell the loans we fund or the servicing rights. And when the geographies make sense, we’d love an opportunity to speak with them. SW: Are you planning more acquisitions?

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Loan Officer Loans Technology Mortgages 412

Housing Wire

MARCH 21, 2022

Most real estate professionals understand that the Real Estate Settlement and Procedures Act (RESPA) was created keeping customers in mind. Custom homes are frequently developed, and the site is used as security for a short-term construction loan to complete the project. Construction-only loans.

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Agents VA loan Land Construction 349

Housing Wire

MARCH 28, 2024

Focus on client satisfaction and referrals: Prioritize excellent customer service and client satisfaction to build a strong reputation in the industry. So, my friends, let’s take my story as our daily spark, our reminder that the earliest beginnings often lead to the greatest adventures.

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Agents Branding Industrial Technology 407

Housing Wire

OCTOBER 28, 2022

That’s a big issue when your job, and maybe even your business, depends on your content converting customers and clients. They tell themselves stories to justify what they do.

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Marketing Mortgages 291

Housing Wire

FEBRUARY 9, 2021

Know your customer in order to deliver real value. Pick a primary customer type and learn as much as you can about their habits, how they operate, what real problems they have, and what motivates them. Presented by: Motto Mortgage. Are you solving for the seller, the buyer, the agent, or another industry pro? Solve for adoption.

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Title Technology Industrial Agents 469

Housing Wire

MARCH 28, 2024

By the time the refis come back around, those past customers have made new friends. To contact the author of this story: Joseph Camerieri at camerij@gmail.com To contact the editor of this story: Tracey Velt at tracey@hwmedia.com

Mortgages 452

Mortgages Technology Loan Officer Loans 452

Housing Wire

DECEMBER 21, 2021

Automation can provide operational elasticity for mortgage lenders, enabling them to adapt more easily and quickly to fluctuations in demand and to ensure that customer experiences are streamlined and efficient. Lenders who are faster and more efficient at onboarding new customers will experience improved margins.

Mortgages 398

Mortgages Loans Lending Banks 398

Housing Wire

FEBRUARY 23, 2023

Two vital components of a marketing strategy remain a clear company story and the ability to generate engaging content. She built value through strategy, partnerships and content, gaining customer and industry recognition to support the growing network of real estate professionals throughout the America.

Branding 357

Branding Design Marketing As-is 357

Housing Wire

MARCH 24, 2023

AI chatbots can help improve customer service by providing 24/7 support, reducing response times and handling routine inquiries. AI can be used to provide a more personalized experience for mortgage customers. ChatGPT for lenders Several use cases exist for mortgage companies and loan officers to use ChatGPT and AI.

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Loan Officer Development Title Loans 475

Housing Wire

MARCH 22, 2024

To drive sellers to your website, create custom landing pages that offer free home valuations and describe the services and expertise you provide to home sellers. Once you create your content, you can use Meta Business Suite to boost posts on Instagram or Facebook, or create customized and targeted ads to reach your desired audience.

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Agents Land As-is Marketing 410

Housing Wire

AUGUST 17, 2021

In the end, what it comes down to is customer experience and the truth of the matter is that progressive technology platforms should improve that experience and overall outcome. Like in so many other industries, the customer is driving the need for innovation.

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Industrial Mortgages Technology Loans 509

Housing Wire

JUNE 28, 2023

The rest of the surveyed pros were evaluating or still planning to purchase lead generation services and keep loan originations systems, customer relationship management (CRM) platforms and services that maximize repeat and referral business for lenders. Sign up here ! Have a subject in mind? Email him at james@hwmedia.com.

Mortgages 367

Mortgages Loan Officer Loans Technology 367

Housing Wire

SEPTEMBER 6, 2023

Insurance : How will PMI and P&C firms address the opportunities as electronic marketplaces lower the cost of customer acquisition across a rapidly changing competitive landscape? Will providers like MasterCard , that recently acquired Finicity , capture the opportunity to bring digital trust to the largest asset class?

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Purchase and sale agreement Title Mortgages Lending 370

Housing Wire

APRIL 4, 2022

For lenders looking to win this next generation of customers, it’s more important than ever to understand the market and services this clientele needs. Meet qualified leads and current customers where they are. These shopping signals are the earliest signs available indicating a customer has started their mortgage shopping journey.

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Mortgages Marketing Equity MLS 381