Mortgage servicers are stepping up during COVID
Housing Wire
APRIL 7, 2021
The Consumer Financial Protection Bureau recently released to Congress the 2020 Consumer Response report. While overall complaints were up 54% year-over-year, complaints against mortgage companies were up just 7.5%, and complaints against mortgage servicers were actually down, by 3.5%. These results are notable considering the sheer speed and impact the pandemic had on the mortgage finance industry.
Let's personalize your content