Real Estate Agent EssentialsVetted by HousingWire

How to become a luxury real estate agent

Expert tips from Kayla Lee of SERHANT. — an award-winning luxury real estate agent based in NYC who has exceeded $550 million in career sales.

737 Park Avenue_listed by Kayla Lee, luxury real estate agent at SERHANT
Kayla Lee of SERHANT. successfully closed on the sale of this luxury, 4,700-square-foot property on Park Avenue on the Upper East SIde of Manhattan for $13 million.

Working in real estate sales for a few years, and now you want to challenge yourself and raise the stakes? You might be ready to take on the luxury real estate market! I’ll show you what it takes to succeed as a luxury real estate agent in any market.

If you’re known in your market as the expert who successfully sells properties between $1 to $3 million, how do you start getting clients looking for homes valued at $10 million+? How do you convince the sellers of $15 million homes to work with you? As with any challenge, it’s essential to prepare well and have the correct tools to have the best chance of success.

Diving into the world of luxury real estate sales requires a nuanced understanding of the market and a strategic approach to stand out among your competitors. First, let’s define the parameters of the “luxury real estate market” for our purposes and review my top five tips for success.

Defining the luxury real estate market

The luxury real estate market has become more and more difficult to define. Depending on your market location, luxury properties might be priced at $500,000 or $50 million! What we would like to focus on for the purposes of this article are the top 10-20% premium properties in your market.

However, the luxury real estate market isn’t just about high-priced properties; it’s an experience, a lifestyle, and an investment in exclusivity. Typically, luxury properties command a premium value due to their unique features, prime locations, and the level of customization and service associated with them. In this market, clients aren’t just buying a home; they’re investing in a lifestyle that reflects their status, tastes, and aspirations

Top 5 expert tips for success as a luxury real estate agent

80 Riverside Boulevard_listed by Kayla Lee, luxury real estate agent at SERHANT
Currently listed by Kayla Lee for $5.95 million, this 3,400-square-foot property on Riverside Boulevard is a true gem on New York City’s Upper West Side.

1. Niche specialization

To succeed in luxury real estate, it’s best to define your expertise by specializing in a niche. Identify a specific property type that aligns with your interests and local market demands. Whether it’s historic townhomes with timeless charm, contemporary penthouses with panoramic views, or beachfront homes or villas offering a private escape — becoming a specialist sets you apart. Develop in-depth knowledge, showcase your expertise, and position yourself as the go-to authority in that property or market niche. Don’t try to do everything or be everything to everyone!

Use this tool: Coffee & Contracts

Logo-Coffee-and-Contracts

Thoughtfully designed by former real estate agent Haley Ingram, Coffee & Contracts offers a suite of upscale social media templates for every social platform. Bring polish and consistency to your social media branding with this $54 monthly subscription service that lets you customize your message without having to fret over branding and design. 

2.  Polished branding and online presence

Luxury clients expect excellence in every aspect, including the presentation of their potential homes. Invest in a polished personal brand that exudes sophistication and professionalism.

You must correctly brand yourself – your personal appearance, your mannerisms, your presentation, your website, etc., should be a showcase of your professionalism, expertise and attention to detail. Use high-quality visuals, professional photography, and engaging content to create an online presence that mirrors the luxury lifestyle you represent. Consistency in branding across all platforms reinforces your credibility in the luxury real estate market.

Use this tool: Agent Image

Logo-Agent-Image

Agent Image offers an array of beautifully designed, luxury website templates to choose from, with seamless CRM and IDX integration. Customization and completely done-for-you packages with unparalleled web support make branding yourself as a luxury real estate agent a breeze.

3.  Exceptional client service

In the luxury real estate market, exceptional client service isn’t just a bonus – it’s a requirement — in fact, it’s a prerequisite.

Go above and beyond to cater to the unique needs and desires of high-net-worth clients. Offer services like property staging, personalized property tours, and concierge-level assistance. By providing an unparalleled experience, you not only satisfy your clients but also secure referrals and repeat business in this tight-knit community. The top luxury market requires top-quality service.

4.  Network like a pro

Networking is the heartbeat of success in luxury real estate. Attend exclusive events, join prestigious clubs, and build relationships with influential individuals. Your network isn’t just a source of potential clients; it’s a valuable asset for gaining insights into market trends, understanding the desires of affluent buyers, and staying ahead of the curve. Cultivate genuine connections, and let your network be the driving force behind your success.

Affluent clients like to know that you have other high-end clientele and have had success in the luxury real estate market.

5.  Continuous learning and adaptation

The luxury real estate market is dynamic, with trends evolving and client preferences shifting rapidly. Stay at the forefront of industry knowledge by engaging in continuous learning. Attend workshops, seminars, and training programs to understand the latest market trends and incorporate innovative practices into your approach. Adaptability is a key trait that ensures you remain a trusted advisor, capable of navigating the ever-changing landscape of luxury real estate.

Getting to the top — How to become a luxury real estate agent

29 Huron_listed by Kayla Lee, luxury real estate agent at SERHANT
On Kayla Lee’s profile and listing page and you’ll find a series of beautiful luxury listings at The Huron, a stunning luxury high-rise development at 29 Huron Street, in Brooklyn, New York.

Successfully navigating the luxury real estate market requires expertise, strategic branding, unparalleled service, influential connections, and a commitment to ongoing learning. By embracing these tips, you’ll define your place in this exclusive market and build a lasting and successful career in luxury real estate sales.

Cheers to your journey toward becoming a distinguished expert in the world of opulent property transactions!


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