Housing Wire

NOVEMBER 2, 2023

California-based nonbank lender loanDepot is suing former chief operations officer Tammy Richards for breach of contract and fiduciary duty, accusing her of stealing confidential information concerning the lender’s customers.

Debt-to-income ratio 348

Debt-to-income ratio Loans Mortgages Closing 348

Housing Wire

SEPTEMBER 1, 2022

Customer Intelligence from Total Expert drives growth and retains customers by surfacing borrower intent with consumer insights and signals in the Total Expert Platform. Total Expert’s Customer Intelligence drives hundreds of new originations by looking for signals from customers of a need for mortgage financing.

Equity 281

Equity Loan Officer MLS Loans 281

Housing Wire

MARCH 11, 2021

I’ve spent years asking top mortgage lending execs this question: who’s your primary customer, loan officers or consumers? Who’s the customer in America’s mortgage market: LOs or consumers? In the end, the consumer is the customer. The customer endgame for wholesalers. million units in 2019, 12 million units 2020, and 9.2

Loan Officer 461

Loan Officer Loans Lending Mortgages 461

Housing Wire

SEPTEMBER 27, 2022

It can force lenders back to the basics — to refocus on the things they can control that have always been the most important element of the home-buying journey anyway: How customers feel when they work with you. Because while repeat customers are a rarity in lending, they don’t have to be. The greater the need, the better the service.

Lending 340

Lending Loans Technology Mortgages 340

Housing Wire

FEBRUARY 1, 2023

It can increase customer retention by fostering interactivity, delivering an exceptional customer experience and offering the convenience of digital capabilities to view pertinent information or make loan payments. And it keeps customers on the financial institution’s website, so other scenarios can be presented.

Equity 342

Equity Lending Loans Design 342

Housing Wire

MAY 10, 2023

Payroll connectivity platform Argyle announced this week that it has grown the number of its consumer verifications 100% year over year and has welcomed over 35 new customers so far in 2023. The company offers direct-source data portability tools for mortgage, lending, banking, background and tenant screening, and other use cases.

Mortgages 340

Mortgages Banks Lending Finance 340

RIS Media

MARCH 22, 2024

Fostering lifelong relationships with customers is one of the core values that drives business for leading real estate technology innovator Real Estate Webmasters (REW).

Technology 98

Technology Development Industrial Agents 98

Housing Wire

DECEMBER 5, 2022

Everyone recognizes the importance of data when it comes to understanding the customer, but the real question is how to deploy it. A new trend in the industry is leveraging customer data to not only provide relevant protection products for their home, but for any number of life events they might encounter.

Property Management 312

Property Management Industrial As-is Agents 312

Housing Wire

JULY 10, 2023

The best way to do so is to retain your current customers. CoreLogic’s Precision Marketing helps lenders connect with their customers, understand their needs and be there for them. And, the company invested in proprietary customer analytics, allowing them to ingest a lender’s customer’s portfolio and drive augmented information.

Technology 215

Technology Marketing Development Mortgages 215

Housing Wire

DECEMBER 20, 2022

According to the CFPB, the bank repeatedly misapplied loan payments, wrongfully foreclosed on homes, illegally repossessed vehicles and charged surprise overdraft fees, affecting 16 million customers’ accounts. billion in the fourth quarter related to the CFPB civil penalty and customer remediation, among other things. .

Banks 363

Banks Lending Loans Mortgages 363

Housing Wire

MARCH 15, 2021

Primary Mortgage Origination Satisfaction Study, mortgage originators’ shortcomings in self-service tools for application and approvals, frequent communication and extended loan processing times could negatively affect customer satisfaction over time. That’s where this hybrid digital lending model has emerged.

Lending 382

Lending Mortgages Loan Officer Loans 382

Housing Wire

MARCH 31, 2023

Big Purple Dot (BPD), a mortgage and real estate customer relationship management (CRM) and recruiting solutions company in Irvine, California, announced this week the integration of ChatGPT into its CRM ecosystem. The use-cases for AI-powered chatbots just keep growing.

Loan Officer 338

Loan Officer Technology Mortgages Industrial 338

Housing Wire

DECEMBER 17, 2021

One of the main topics we discussed was knowing the importance of an ideal customer profile (ICP). ” The main goal when identifying your ICP is to focus on the most valuable customers and prospects that are also most likely to do business with you or your company. .”

Sales 303

Sales Technology Development Industrial 303

Housing Wire

JUNE 30, 2021

The company, which will be celebrating its 40th anniversary this year, has always put its customers first. In fact, having a high-touch customer service model is one of the tenets of the foundation of its culture. We hear from all of our customers that we provide the best level of service,” Nasser said. “We

Loan Officer 382

Loan Officer Industrial Banks Residential 382

Housing Wire

DECEMBER 6, 2021

When customers expect complete transparency and convenience (think the Amazon experience), it’s remarkable most lenders have kept many of their current practices this long. Put yourself in your prospective customers’ shoes for a moment. A Broken Shopping Experience. Technology Ushers New Possibilities for Product and Pricing.

Lending 311

Lending Technology Mortgages Loans 311

Housing Wire

MARCH 23, 2022

As the housing market continues to move from last year’s refinance boom, lenders’ ability to identify customers and maintain consumer relationships has become more important than ever in not only securing loans but also ensuring they make it to close. Click here to nominate someone you know — it can even be you!

Finance 265

Finance Loan Officer Loans Lending 265

Housing Wire

APRIL 13, 2023

Touchless Lending is an AI-powered lending-as-a-service platform that delivers customer-centric mortgage experiences across all channels. Tavant also enables lenders personalization options, such as the ability to configure the platform with their brand, customer persona and business model.

Lending 288

Lending Mortgages Loans Title 288

Realtors Property Resource

APRIL 10, 2024

RPR has always had Custom Pages for reports… but now we’ve also created the pages for you! The post Pre-Designed Canva Custom Pages Now Available in RPR appeared first on Realtors Property Resource (RPR). Be sure to check out the new, pre-designed Canva templates.

Design 95

Design 95

Housing Wire

AUGUST 19, 2021

In the second quarter we continued to expand our customer base and grow within existing customers, closed a large acquisition that will accelerate the advancement of our platform, and executed a successful IPO with strong investor interest and support,” Ghamsari said in a statement.

Banks 353

Banks Title Technology Mortgages 353

Real Estate News

APRIL 24, 2024

At the T3 Leadership Summit, Rich Barton discussed what’s in store for Zillow and the industry — and encouraged the audience to “resist the urge to chaos.”

Industrial 245

Industrial 245

Housing Wire

DECEMBER 27, 2023

When Jen Dillard, broker and team leader of Jen Dillard Real Estate Team, and her family first moved to Hood River, Oregon, she didn’t know anyone. She hadn’t started her real estate business there yet, and she was lonely — so to meet new people, she decided to throw a holiday party and invite anyone she could. “I

Branding 389

Branding As-is Agents Marketing 389

Housing Wire

NOVEMBER 18, 2021

Now, more than ever before, it’s important lenders start paying attention to the appraisal process to ensure repeat customers. “My With this type of automation built into workflows, our lender customers have reported saving up to 20 minutes of manual work per loan file, among other substantial benefits.”.

Technology 384

Technology Loans Mortgages Industrial 384

RIS Media

APRIL 17, 2024

On a mission to keep MLS subscribers in the driver’s seat with a number of industry-first innovations under their belt, FBS continues to lead… The post Making the Market Work Through National Standards and Local Customization appeared first on RISMedia.

MLS 114

MLS Marketing Technology Industrial 114

Housing Wire

JANUARY 31, 2021

As the housing market shifts, building relationships between lenders and customers is more important now than ever. That said, making sure your mortgage company is providing excellent customer service can be difficult, especially in this distributed workforce.

Mortgages 342

Mortgages Agents Branding Industrial 342

RIS Media

OCTOBER 30, 2023

When it comes to buying a new home, you’ll often hear terms like “spec house,” “spec home,” or “spec housing” alongside “custom home.” ” These terms refer to distinct real estate and new construction approaches offering unique advantages and considerations.

New Construction 130

New Construction Construction Design Industrial 130

Housing Wire

MARCH 4, 2021

Fintech company Plaid has announced the release of Income, a beta product looking to simplify income verification so customers can secure loans, qualify for mortgages, rent apartments, lease vehicles, and more. All information must be permission-granted by the customer. Its most recent valuation was $5.3 billion merger.

Finance 212

Finance Pre-approval Banks Investor 212

Housing Wire

FEBRUARY 28, 2021

The lending industry is notorious for its poor customer retention – in fact, only 1 in 5 borrowers return to their original lender for a subsequent loan. Without the right tools to beat these odds, lenders have had little choice but to pour dollars and resources into new customer acquisition instead.

Sales 338

Sales Equity Loans Lending 338

RIS Media

APRIL 19, 2024

Founded in 1945… The post Reliance Launches New Custom Brokerage Website for Hegg, REALTORS® Inc. The oldest real estate company in South Dakota, Hegg is a part of Edina Realty and a Berkshire Hathaway affiliate, according to a release. appeared first on RISMedia.

Brokerage 100

Brokerage Technology Industrial Agents 100

Housing Wire

SEPTEMBER 22, 2020

TS : Homeowners and renters have a lot of questions about navigating the financial fallout of COVID-19, leading to overwhelming demands on lenders and servicers, who are our customers. The post Fannie Mae’s Tracy Stephan: Customer-facing technology is a top priority for lenders appeared first on HousingWire.

Technology 366

Technology Industrial Mortgages As-is 366

Eye on Housing

MAY 20, 2022

NAHB’s analysis of Census Data from the Quarterly Starts and Completions by Purpose and Design survey indicates custom home building posted a year-over-years gain for the first quarter of 2022. There were 46,000 total custom building starts during the first quarter of the year. Over the last four quarters, custom housing.

Design 137

Design 137

Inman

DECEMBER 15, 2023

Cooper, which is facing multiple lawsuits over a recent cybersecurity breach, will provide two years of identity protection services and credit monitoring to all current and former customers.

Loans 144

Loans Technology Mortgages 144

Housing Wire

OCTOBER 1, 2020

“So, I’m proud to say that Better’s customers are funding our growth.” ” He added that Better, which is backed by funding from Goldman Sachs , Kleiner Perkins , Ping An Insurance , Citi and American Express , among others, wouldn’t be edging out customers when it eventually IPO’s.

Banks 330

Banks Loans As-is Development 330

BubbleInfo

OCTOBER 29, 2022

The house they bought in Estancia at Troon North was a super-custom 6,580sf ‘elegant-rustic’ that was painstakingly-built over five years. Our good friends Gary and Cindy sold their house in Carlsbad and moved to Scottsdale in 2020. Somehow, the visionary original owner wasn’t that good with finances and he got foreclosed.

Finance 105

Finance 105

Eye on Housing

NOVEMBER 21, 2022

NAHB’s analysis of Census Data from the Quarterly Starts and Completions by Purpose and Design survey indicates custom home building expanded during the third quarter of 2022 despite broader market weakness. There were 59,000 total custom building starts during the third quarter of the year.

Design 124

Design Marketing 124

Inman

JULY 27, 2023

Meet the expert speakers joining us at Inman Connect who specialize in customer experience, branding and marketing strategies for real estate.

Marketing 140

Marketing Branding Brokerage Agents 140